About Liquid Eden Water Store:

At Liquid Eden, our mission is to make healing accessible and affordable, fostering health, healing, and spiritual evolution by providing sacred, mineral-rich drinking water. We are a local San Diego water store with a focus on providing beautiful mineral-rich drinking water that promotes love, support, and elevated consciousness. As a female-owned, small brick-and-mortar business thriving for over 10+ years, we are seeking individuals with an employee-preneur mindset—those who not only perform their duties but are committed to adding value to our growing company. We’re looking for team members who thrive in ensuring smooth operations, excel in customer service, and are comfortable in a zen-like yet fast-paced, ever-evolving work environment. Liquid Eden is an inclusive community where everyone is welcomed, loved, and affirmed.

About You:

You possess a positive and enthusiastic personality, prioritize health, engage in healing arts or spiritual practices, and maintain a clear consciousness. You are uplifting, responsible, driven, trustworthy, grounded, and dedicated to making a meaningful contribution to our community. Challenging systemic injustice and fostering a service-oriented mindset to create positive ripples within the community are essential to you. You excel at building rapport with others and feel comfortable in customer service, sales, and leadership roles. As a Water Concierge, you will enthusiastically promote and sell our sacred healing mineral-rich drinking water.

If you value personal health, eco-friendly reusable products, Conscious Capitalism, and believe in the sacred healing power of water, keep reading!

About the Job:

As a Water Concierge, you will be responsible for maintaining customer service standards, generating sales, performing housekeeping, merchandising, pricing, cash register operations (POS), and loss prevention in adherence to all company policies and store standards. Shifts are approximately 5 hours each, and we are open 6 days a week (closed on Fridays). Business Hours are Monday – Thursday from 10am-7pm and Saturday & Sunday from 10am-6pm. We are looking for a Water Concierge to work 5-6 shifts (about 30 hours) per week, with opening shifts from 9:45-2:35 and closing shifts from 2:25-6/7:16 on weekdays and similar hours on weekends. Paid training starts at $16.385 per hour as of January 1, 2024.

Essential Duties and Responsibilities:

Your responsibilities will include, but are not limited to:

1. Loving Customer Service:
   • Create an inclusive, warm, welcoming, and purposeful service environment as the first point of contact for our community.
   • Ensure each customer receives outstanding customer service by maintaining a pleasant demeanor, strong product knowledge, and joyful and uplifting communication.
2. Store Maintenance and Operations:
   • Fulfill keyholder responsibilities.
   • Adhere to company policies, procedures, and practices, including signing, pricing, and loss prevention.
   • Assist with floor moves, merchandising, display maintenance, and daily store housekeeping.
3. Product Education and Guidance:
   • Confidently communicate the value and benefits of our mineral-rich drinking water, resulting in conversions and meeting monthly sales goals.
   • Stay informed about product knowledge, merchandise promotions, and advertisements, and share this information enthusiastically with customers.
   • Respond to customer inquiries regarding product features, benefits, pricing, and usage.

Physical Demands and Work Environment:

While performing your duties, you will:

• Talk and communicate with guests.
• Use hands or fingers to handle objects, tools, or controls.
• Stand, walk, sit, and reach with hands and arms.
• Access all areas of the store, including the selling floor, stock area, and register area.
• Occasionally lift and/or move up to 50 pounds.
• Require specific vision abilities, including close vision and distance vision.

The work environment is typically low to moderately noisy.

Applicant Experience:

• Key holder: 1 year (Preferred)
• Cashiering: 1 year (Required)
• Customer Service: 1 year (Required)
• Retail Sales: 1 year (Preferred)

Job Type: Full-time (30 hours per week)

Pay: Training starts at $16.85 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Available Shifts: Opening / Closing 6 days a week (closed Fridays)

Weekly Schedule:

• Monday – Thursday: opening 9:15am-2:35pm; closing 2:25pm-7:15pm
• Saturday & Sunday: opening 9:15am-2:10pm; closing 2pm-6:15pm
• Closed Fridays
• Team Meeting 1st Friday of the Month

If you’re ready to be part of a team that promotes healing and positive change in the community, and you meet the qualifications and share our values, we invite you to apply and join us on our mission at Liquid Eden.